Unable to receive emails in Outlook/Outlook Express/Windows Mail

CA Anti-Virus 2007, CA Anti-Virus 2008, CA Anti-Virus 2009, CA Internet Security Suite 2007, CA Internet Security Suite 2008, CA Internet Security Suite 2009, CA Internet Security Suite 2010, CA Internet Security Suite Plus 2008, CA Internet Security Suite Plus 2009, CA Internet Security Suite Plus 2010, My Computer 2010

I’m not able to receive emails with my CA Antivirus enabled.

1. Go to Tools -> Accounts ( You need to go to “Mail” tab in Outlook Express)
2. Double Click on your email account you’ll get your Mail Account Properties window.
3. Go to Advanced tab
4. On the Advanced, below Server Port Numbers under Incoming Port there is a Option “This Server require connection (SSL)”. You have to check this option. Once you check the option the incoming port number will change to 995. Click on Apply and then Ok

5. Now you should be able to receive emails.

1. Go to Tools -> Account Settings
2. Highlight your email account and Click on “Change… “ at the top of that window
3. Click on “More Settings” and Click on Advanced
4. Check the option “This server requires a secure connection”
5. Close the window